Return Policy + Additional Info

All Sales Are Final.

Due to each piece being handmade to order or custom, we do not accept returns, offer exchanges or issue refunds. All orders are final sale. Please reach out to us with any questions before purchasing.

Please Note: Due to the handmade nature of our work and natural materials used, slight imperfections, color variations or minor size variance are to be expected and will not be deemed as product defects, or reason for return.
Order Cancellation: Buyer has 24 hours to cancel an order. After 24 hours, a cancellation fee will apply. The fee is determined by any fees incurred by Tipsy Oak due to the cancellation of the order.

Solid Wood Furniture Info:

All of our furniture is intended for indoor use only, in a controlled climate. Wood furniture responds to environmental changes in temperature and humidity levels (both low & high) by expanding or contracting. This movement may cause furniture damage such as small cracks, splits or gaps. It's natural and often an uncontrollable characteristic of wood furniture. Direct sun exposure can also alter the appearance of the wood over time. 

Tips for Long-Term Care:

The use of humidifier/de-humidifier may help balance the humidity in your home depending on time of year/geographic location. Humidity levels of 35-45% are ideal and temperatures in the 60-80 degree range work best for wood furniture. Keep in mind, sudden changes in humidity levels in your home may affect your solid wood furniture.

Inexpensive humidity gauges can help monitor the humidity levels in your home year round

Avoid placing your solid wood furniture near heat vents or other heat sources and constant direct sunlight.

Hardware may loosen over time. Check periodically that any screws/bolt connections are tight.

Please reach out to us directly for more information or have questions before purchasing.